Peptide Dept LLC — Terms of Service

Last Updated: 10/08/2025

1. Introduction

These Terms of Service (“Terms”) govern your use of the website, services, assessments, personalized plans, digital content, and SMS messaging program operated by Peptide Dept LLC (“we,” “our,” or “us”).

By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use immediately.

2. Information We Collect

We collect information in two ways: information you provide and information collected automatically.

Information You Provide

This may include:

Name, email address, and phone number

Account login credentials (if applicable)

Lifestyle, wellness, or intake responses for personalized plans

Billing and payment details

Communication preferences

Information Collected Automatically

This may include:

Device and browser details

IP address and log data

Pages viewed and site usage patterns

Cookies and similar tracking technologies

Location data (if enabled on your device)

3. How We Use Your Information

We use your information to:

Provide and maintain our services

Create personalized supplement, nutrition, or workout protocols

Process payments and manage your account

Communicate confirmations, updates, and support

Send SMS messages you have opted into

Improve our website and develop new features

Respond to questions, feedback, or customer support requests

4. SMS Messaging Privacy

Your SMS data and consent are protected.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Subcontractors supporting customer service may access information only as needed.

SMS opt-in data and consent are never shared with third parties except for essential aggregators or providers who deliver text message services.

This ensures compliance with industry standards, carrier requirements, and privacy regulations.

5. How We Protect Your Information

We implement administrative, technical, and physical safeguards to protect your personal data, including encryption, secure payment processing, access controls, and continuous monitoring.

However, no system is entirely immune from risk, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to:

Provide your requested services

Support your account

Comply with legal, regulatory, or financial requirements

Once data is no longer needed, it is securely deleted.

7. Your Rights and Choices

Access & Control

You may request to:

Access or correct your information

Delete your personal data (where legally permitted)

Update your communication preferences

Communication Preferences

You may opt out of promotional emails or SMS messages at any time by:

Following the unsubscribe instructions in our communications

Contacting us directly

Note: Essential service messages may still be sent.

8. Information Sharing

We may share data with:

Trusted service providers performing services on our behalf

Payment processors, SMS delivery platforms, and analytics tools

Law enforcement or government agencies when legally required

Parties involved in business transitions (e.g., merger, acquisition, or asset transfer)

Text message originator opt-in data and consent will NOT be shared with any third parties except service providers necessary to deliver the requested text messages.

9. Children’s Privacy

Our services are not intended for individuals under 13 years of age.
We do not knowingly collect data from children under 13.
If such information is discovered, it will be promptly deleted.

10. International Data Transfers

If your information is transferred outside your country of residence, we take appropriate steps to ensure it is protected under relevant privacy laws.

11. Changes to This Policy

We may update these Terms and our Privacy Policy at any time.
When changes occur, we will post the updated version on our website and revise the “Last Updated” date above.

Continued use of our services indicates acceptance of updated Terms.

12. Contact Us

For questions, data requests, or support, contact:

Peptide Dept LLC
✉️ [email protected]
📱 +1 (561) 789-2749