🔐 Privacy Policy

Effective Date: 10/08/2025

This Privacy Policy explains how Baynes BioHax (“we,” “our,” or “us”) collects, uses, and protects your information when you interact with our website, services, assessments, and SMS-based communications.

📥 Information We Collect

Information You Provide Directly

We may collect:

Name, email address, and phone number

Health, fitness, or lifestyle details submitted for plan personalization

Billing and payment information

Supplement, workout, or nutrition preferences

Communication and notification preferences

Information Collected Automatically

When you use our website or digital tools, we may collect:

Device type and operating system

IP address and browser details

Pages visited and activity patterns

Location data (if enabled)

Cookies, analytics, and tracking technologies

🧠 How We Use Your Information

We use your information to:

Create and deliver personalized supplement, nutrition & workout plans

Manage your account and program access

Process payments and send confirmations

Communicate updates, reminders, and support messages

Deliver SMS messages (only if you have opted in)

Improve user experience and develop new tools or features

Respond to your inquiries and provide customer support

📲 SMS Messaging Privacy

Your SMS privacy is extremely important to us.

We never share SMS opt-in information or consent with third parties for marketing or promotional purposes.

SMS opt-in data is only used to deliver messages you have requested or agreed to receive.

Trusted service providers may access your data solely to operate messaging or customer support systems.

🔐 How We Protect Your Data

We use industry-standard administrative, technical, and physical safeguards, including:

Encryption technologies

Strict access controls

Secure payment processing

Routine security audits and monitoring

While no system is 100% foolproof, we take every reasonable measure to protect your information.

⏳ Data Retention

We retain your information only as long as necessary to:

Provide your personalized plan

Support your account

Fulfill contractual or legal obligations

When data is no longer needed, it is securely deleted.

🔄 Your Rights & Preferences

You may request to:

Access or update your personal information

Delete your data (subject to legal requirements)

Change your communication preferences

Opt out of promotional emails or SMS at any time

To submit a request, contact us using the information at the bottom of this page.

🔁 Information Sharing

We may share your data with:

Trusted service providers who help operate our business (payments, SMS services, analytics, etc.)

Legal authorities when required to comply with laws

Parties involved in a business transition such as a merger or acquisition

Note: SMS opt-in data and consent are never shared beyond the services essential to delivering your messages.

👶 Children’s Privacy

Baynes BioHax does not knowingly collect information from individuals under 13. If such data is discovered, it will be removed promptly.

🌍 International Transfers

If your data is transferred outside your country of residence, we ensure appropriate protections are in place in accordance with privacy regulations.

🔄 Updates to This Policy

We may update this Privacy Policy periodically. When updates occur, we will revise the “Effective Date” above and post the new version on our website.

📬 Contact Us

For questions about this policy, data requests, or concerns, please contact:

Baynes BioHax
✉️ [email protected]
📞 +1 (561) 789-2749